General Terms and Conditions

General Terms and Conditions


These general terms and conditions govern the rights and obligations of Antikvariatik.sk, Bc. Tomáš Lazar, Na Zigmund šachtu 1654/22, 96901, Banská Štiavnica. Company ID: 43852114, VAT ID: 1078711986, VAT ID: SK1078711986., Č.OŽP-C/2007/01249-2CR1, Č.živ.reg.: 680-12384 Registered at the District Office Žiar nad Hronom, hereinafter referred to as Antikvariatik.sk and customers of its online antiquarian www.antikvariatik.sk. Responsible person: Tomáš Lazar.

www.antikvariatik.sk is an online antiquarian. We have been here for you since 2008. We fulfill many of your book wishes every day and it is important to us that shopping with us is easy, convenient and brings you joy. Our brick-and-mortar store is located in Banská Štiavnica at Radničné námestie 19 and is open every day. All items can be photographed and described in more detail if necessary. If you are interested in a specific book, we recommend ordering it the day before visiting our brick-and-mortar store in the form of personal collection. Not all books are available in the brick-and-mortar store.

As the only Slovak antiquarian, we are a member of the prestigious international association of antiquarians ILAB. We meet high standards of professionalism and ethical trading rules. We guarantee the authenticity of books, maps, engravings and goods purchased from us. We guarantee the origin of books and every purchase is documented.

Ordering goods and concluding a contract


Ordering goods is carried out using the online e-shop at www.antikvariatik.sk. To purchase goods, it is not necessary to register, just fill in the data necessary for the delivery of the goods. When purchasing a book, click on the basket symbol with the mouse and the book will be added to the shopping cart. You can either continue shopping or confirm the order. The order is completed by confirming the send order button with the information that the order requires payment for the goods. You can read the exact instructions here. The goods are ordered only after sending the order, not by placing them in the cart. By sending the order, you agree to the terms and conditions and you are ordering the goods in a binding manner. A copy of the order is automatically sent to your email account. The purchase contract is concluded upon receipt of the confirmation email about the receipt of your order. If you have not received any email from us, first check your Spam folder, and then call us. If you do not agree with the order for any reason, please inform us as soon as possible, either by email or by phone. You can view the status of your orders after logging into your account. Since we only have one copy of most books, it may happen that the book is sold in a brick-and-mortar store at the time of ordering. In this case, the sale in a brick-and-mortar store takes priority. In rare cases, especially with popular books, it may happen that more than one customer orders the book at the same time. Priority is always given to the one who was faster and received an email confirmation with a completed form.

Delivery times and postage


Postage is calculated automatically after adding the goods to the cart and selecting the shipping and country. The price list is located below in the postage amount section. We usually process orders within 2 business days. We confirm the sending of the order by email. If you have sent multiple orders at the same time, they can be combined into one package, please notify us of this in the message for the recipient in the new order. Orders for which you have chosen to pay in advance on account will only be sent after payment has been made and the payment has been credited to our account under the correct variable symbol. We expect payment within 10 days. Orders in the form of order but send later will always be sent after your request to send the title(s) you have ordered. With this type of order, we are entitled to ask you to close them if the order has been with us for a longer period of time, or at the time of the accounting closing. Please try to close open orders within 3 months. Orders in the form of personal collection will be processed by the next day. We will inform you via our e-mail that they are ready for you in our brick-and-mortar store. You can also view the status of your orders after logging into your account. Here you will also find out the tracking number of your shipment.

We only ship goods on business days. The delivery time depends on the selected delivery method. We have all the goods we sell in stock, so we ship packages as soon as we find your books, which we can usually do within 24 hours on weekdays.

Post

We deliver using the Contract Package service. The parcel will be delivered to you within 3 business days from the date of dispatch. On the day of delivery of the parcel, you will be sent an SMS or email with information about its delivery. The parcel will be delivered to you by a postal courier. You can find the price list here.

Post office

Store the parcel at the post office - the parcel will be automatically stored at the post office and the recipient will be notified of its storage via email, it will not be delivered to the address.

You can have the parcel delivered to Balíkobox. Please select a branch from the Balíkobox menu according to your preferences. Please note, the parcel is stored here for only 3 days and then it will be moved to the appropriate post office. Therefore, please follow the email that the Slovak Post will send you.

Courier Packeta Home delivery.

Our store uses the services of Packeta Home delivery. Delivery is made within the second business day from dispatch directly to the specified address. We recommend for shipments with a higher weight or price. Price list in the table below. Weight limit is 30kg.

Packeta (formerly Zásieľkovňa)

Delivery via www.packeta.sk is our cheapest delivery method. When ordering goods, please select a place to pick up the goods. If the specified Packeta branch happens to be full in the meantime, we will contact you with an offer from another nearby branch. Please note that packages are limited in weight (max 15kg) and size, so if you have chosen a lot of (heavy) books, we will contact you and recommend another delivery method. You can find the price list here. table below.

Personal collection

The goods can also be picked up in person. The brick-and-mortar store is located in Banská Štiavnica at Radničné námestie 19 in the very center of Banská Štiavnica. Given that a relatively large part of the books are in an external warehouse, we recommend that you order books in advance. We always deliver goods to brick-and-mortar stores by the second business day.

Order, but send later

This service is mainly used by our regular customers who order goods with a certain time interval and do not want to pay for their delivery after each order. The ordered goods are reserved and then sent at once, within a period that the customers themselves determine. Usually once a month. Please try to close open orders within 3 months. If you need to reserve books for a longer period of time, write or call us.

Shipping cost

The shipping cost is automatically calculated according to the weight of the package after adding it to the cart. You can find the current shipping cost on this separate page: Overview of shipping prices.

For orders over 100 euros, shipping is free.

Payment methods


Online card payment

We implement the payment gateway of The Pay a.s.

Cash on delivery

You pay for your order in cash upon receipt of the cash on delivery.

Payment on account

For orders where you have chosen payment in the form of advance payment on account, please pay only after confirming that we have received all the books you ordered. We will send you an email about this and with payment documents. Please pay the amount within 10 working days at the latest.
Account number: 1437478001/5600
Bank: Prima banka a.s., Banská Štiavnica, Slovakia
Swift/BIC: KOMASK2X

IBAN: SK92 5600 0000 0014 3747 8001
Variable symbol: your order number

Place and method of delivery

The obligation to deliver the goods is considered fulfilled when the goods are handed over to the customer, or. the authorized person specified in the order, or the first carrier designated for the transport of the order. The customer is obliged to personally take over the goods at the agreed time and at the agreed place, or. arrange for their collection. In the case of payment on delivery, the customer confirms the receipt of the goods in writing in the delivery note, which is also a document of payment for the goods (with the carrier). You will receive a notification by email about the dispatch of the package from our address.

Each shipment also includes an attached invoice, i.e. tax document with marked VAT and a list of goods. The price of the goods is final including VAT, VAT on books is 5%, other goods have 23% VAT. This document also serves as a warranty certificate.

The obligation to deliver the goods is considered fulfilled even if the customer does not take over the goods at the agreed time and place, or refuses to take over the goods.

If the customer does not take over the goods and the goods are returned, the seller has the right to withdraw from the purchase contract and request compensation from the customer for the costs associated with returning the goods (e.g. payment of postage for returning the goods). Redelivery of the shipment is possible only by mutual agreement.

The seller is not responsible for late delivery of the goods caused by the delivery company (Slovenská pošta or Packeta) or for an incorrectly specified recipient address. The customer acquires ownership of the goods by taking them over at the place of delivery and paying the purchase price in full. By accepting the goods, the customer also assumes responsibility for the condition of the delivered goods; the seller is not responsible for damage to the goods after they are accepted by the owner of the goods.
When accepting the shipment, the customer is obliged to check the condition of the shipment. In the event of visible damage to the shipment or the goods, the customer is entitled not to accept the shipment.

Order cancellation and product complaints


If you do not agree with the order for any reason, please inform us by phone or e-mail.

In short: If you have any problems with the delivered goods, please contact us by email or phone. We always try to accommodate you and solve any problem.

If you have already paid for the goods in advance to your account in the event of cancellation, the amount paid will be automatically refunded to you. The seller cannot influence the speed of the refund with the ThePay service. The refund of the paid amount may take up to 10 business days.

The seller reserves the full right to cancel the order if he is unable to deliver the goods due to their unavailability.

Incompleteness of the shipment or damage to the goods must be reported within 48 hours of receipt of the shipment, either by e-mail to the e-mail address info@antikvariatik.sk, or by phone during business days at the phone number 0907 927 506.

All goods sold, since all our goods are second-hand goods, are provided with a statutory warranty period of 12 months. The warranty period begins on the day following the day of delivery of the goods to the customer, unless otherwise stated.
Complaints after the expiration of the stated warranty period may not be recognized by the seller. We ask you to take into account the fact that the goods offered by us are used. If you care about the good condition of the goods you ordered, please inform us about this before sending your order. We will be happy to describe the condition of the goods you ordered as accurately as possible, or send additional photographic documentation.

The claimed goods must be delivered to the seller's contact address without delay, together with a short request for a claim for the goods and your order number, or with an attached copy of the paid invoice, preferably after a telephone agreement. Do not send the claimed goods by cash on delivery. We ask that you always write or call us in advance.

You have the right to choose to have the defect removed by replacing the item or repairing the item. We may refuse to remove the defect if repair or replacement is not possible or if it would require unreasonable costs taking into account all the circumstances.

We can also resolve the complaint by replacing, discounting or withdrawing from the contract.

Withdrawal from the contract

The customer is entitled to withdraw from the contract without giving a reason in accordance with the provisions of Section 19 of Act No. 108/2024 Coll. on Consumer Protection in Distance Selling within 14 days from receipt of the goods. If the goods were delivered separately within one order, the withdrawal period shall expire at the moment of receipt of the goods that were delivered last. The customer may withdraw from the contract even before the withdrawal period begins. If the customer withdraws from the contract, any additional contract related to it shall also be cancelled.

The customer is obliged to withdraw from the contract in writing in paper form or in the form of a record on another durable medium (e-mail). The customer may also use the form available on our website in DOC format to withdraw from the contract.

The withdrawal period is considered to have been observed if the customer sent the notice of withdrawal no later than the last day of the period. Withdrawal from the contract automatically terminates the purchase contract. In accordance with the Civil Code, the customer may also exercise withdrawal in relation to part of the subject matter of the contract, if the subject matter of the contract, or binding order, was the delivery of several titles. In such a case, the contract is terminated only in this part.

The customer is obliged to send the undamaged goods back to the following address no later than 14 days from the date of withdrawal from the contract:

Antikvariatik.sk
Na Zigmund šachtu 1654/22
96901 Banská Štiavnica

The costs associated with returning the goods are borne by the customer himself. The seller will refund the purchase price in the agreed manner no later than 14 days. In the event of withdrawal from the contract, you will also be refunded the costs of delivering the goods to the extent of the cheapest common delivery method that we offer, i.e. Packety point of sale. The seller also offers the possibility of exchanging returned goods for other goods in the same price range.

Alternative dispute resolution

If you are not satisfied with the fulfillment of your order, the delivered goods or our services, write to us at info@antikvariatik.sk If we have not handled your complaint to your satisfaction or if you believe that we may have violated your rights, you can, according to Act 391/2015 Coll., file a proposal to initiate alternative dispute resolution. The competent entity for alternative dispute resolution with the online store www.antikvariatik.sk is the Slovak Trade Inspection Bajkalská 21/A, 827 99 Bratislava 27, www.soi.sk or another competent authorized legal entity registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list is available on the website www.mhsr.sk); the consumer has the right to choose which of the listed alternative consumer dispute resolution entities to contact.
As a consumer, you can use the online dispute resolution platform to submit a proposal for an alternative resolution of your dispute, which is available on the website http://ec.europa.eu/consumers/odr/. Alternative dispute resolution can only be used by a consumer (natural person) who, when concluding and performing a consumer contract, does not act within the scope of his business activity, employment or profession. Alternative dispute resolution only concerns a dispute between a consumer and a trader, arising from a consumer contract concluded at a distance. You can submit a proposal in the manner specified in Section 12 of Act 391/2015 Coll. or by clicking on this website.

Condition of books

All books are second-hand, i.e. used. The condition of most books corresponds to normal wear and tear. We try to describe significant defects thoroughly (condition item). However, if you care about the best possible condition of the book, please inform us in the note when ordering.
We will try to ensure the best possible condition of the goods you have ordered, including a more detailed description or photographic illustrative material.

Antikvariatik.sk guarantees:

- the amount that was valid at the time the customer sent the order
- delivery of the invoice with the order
- delivery of the goods and good packaging of the goods so that the risk of damage is as low as possible
- immediate refund in the event of cancellation or complaint
- authenticity of books, maps, engravings and other goods purchased from us
The seller also guarantees the origin of the books sold. Each book is accurately registered and in the event of any doubts about the authenticity or origin of the goods sold, the seller guarantees to immediately refund the amount paid for the goods you purchased.

As a member of the international association of antiquarians Ilab, we meet the requirements of fair trade.

Foreign orders


Czech Republic

We also ship goods to the Czech Republic, often and gladly. The postage is calculated automatically after you add the goods to your cart based on the weight of the goods and specify the Czech Republic as the delivery address. We send orders by courier or via Zásielkovňa/Packeta. It is possible to pay by card, have it sent on delivery, or pay in advance to the account. For this, we have also set up an account with Fio banka maintained in Czech crowns. The Czech account number is 2200138687/2010. After receiving the order and searching for the books, we will send you an email with the payment documents and the conversion according to the current central exchange rate of the National Bank of Slovakia. The maximum weight of a shipment via Packeta is 15kg. You can find the postage price list here.

Foreign orders
 
We ship wordlwide. All costs are to be paid by the reciever. Shipping costs are adjusted to the prices provided by Slovak Post or Packeta courier and are calculated automatically in the order form after you choose the country of delivery (Slovakia, Czech rep., Hungary). We will calculate right amouth of shipping costs after the order is recieved. It is possible to inquire about the costs before the order is sent, at info@antikvariatik.sk. For all the orders from foreign countries we require payments in advance. Czech customers can pay by cash on delivery. The preferred ways of payment are IBAN wire transfer and Creditcard payment online using paymentgate by ThePay. If you do not receive an e-mail answer from us, please, check the SPAM folder in your inbox. As we are Eastern European Company, some of our emails are marked as Spam, mostly by Yahoo, Hotmail services. Please note, only items not older than 100 years can be shipped outside Slovakia.

These general terms and conditions are an integral part of the purchase contract concluded between Antikvariatik.sk and its customer and are binding on both parties. Legal relations established by the purchase contract will be governed by the provisions of the purchase contract (i.e. binding order and order confirmation, or individually agreed terms), the provisions of these general terms and conditions and the relevant legal regulations. The provisions of the purchase contract take precedence over the provisions of these general terms and conditions and the dispositive provisions of generally binding legal regulations. Any changes to these general terms and conditions shall enter into force on the date of their publication on the website www.antikvariatik.sk. Legal relations arising from the purchase contract shall always be governed by the general terms and conditions in force at the time of the binding order of the goods. These general terms and conditions shall enter into force on 10.1.2025.