Processing of your personal data

Dear clients,
In this information memorandum, we would like to provide you with detailed information about the processing of your personal data for marketing purposes and for the purposes of invoicing and delivering your shipments. First, we would like to explain why we have asked you for your consent to the processing of personal data.

Without your data, we cannot dispatch the shipment and provide it with the correct tax document, which in our case is an invoice. The main purpose of processing your data for marketing purposes is to offer you the latest information about news in our antiquarian bookshop, current and new products, or books that you are looking for. Another goal is to provide time-limited offers and practical information, in written or electronic form. We strive to create tailor-made offers based on segmentation and profiling and present you with only relevant product and service offers so that you are not flooded with product offers that are already available to you or that do not meet your needs.

Given that Regulation (EU) 2016/679 of the European Parliament and of the Council of 25 May 2018 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, will enter into force on 25 May 2018, it is necessary for us to obtain a new consent from you that complies with the new requirements.
Please read the information below on the processing of personal data, which we have prepared in the form of questions to make this information memorandum as clear and practical as possible in terms of information retrieval. If you have any questions or comments regarding the consent you have provided, please call our hotline: 0918/344 558 Or send an email to: info@antikvariatik.sk

1. WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
The controller of personal data is the company that determines the purpose and means of processing personal data. For marketing purposes, we are the administrator of the data: Tomáš Lazar – Antikvariatik.sk

2. WHAT PERSONAL DATA DO WE PROCESS?
For marketing purposes, we process the following categories of personal data that help us determine the range of products and services that you might like and address your needs.
Basic identification data – name, registered office, date of birth, residential address.
Contact data – telephone number, e-mail address.
Sociodemographic data – statistical data on age, gender, education, employment, number of children.
Information on the use of products and services – what services you have had with us in the past, information on the use of the online customer zone. Based on this data, we can recommend suitable products and services to you.
Information from records of telephone calls or other interactions with you, for example via e-mail, chat, SMS messages.
Geolocation data – geolocation data from the web browser. This data can usually be used to recommend a contact to the nearest intermediary or branch.

3. FROM WHAT SOURCES DOES PERSONAL DATA COME?
We obtain the personal data listed in the previous point directly from you. You provide this personal data in the client agreement or you have provided it in other documents.
Personal data may also come from publicly available sources, registers and records, for example from the commercial register. Your personal data may also come from third parties who are authorized to handle them.

4. FOR WHAT PURPOSES HAVE YOU GIVEN YOUR CONSENT?
You have provided your consent for marketing purposes, which include the following activities:
offering products and services. We may provide you with offers based on your consent in electronic form, in particular in the form of e-mail messages or messages sent to mobile devices via a telephone number, via a web client zone, in writing or by telephone call,
automated processing of personal data in order to adapt the commercial offer to your individual needs,
market surveys and customer satisfaction surveys with the products and services used.
Consent provided for marketing purposes is voluntary. However, it is necessary for us to be able to send you individual offers of products and services and our business partners. Without the consent provided in this way, we cannot provide you with individual offers of products and services.

5. WHY DOES PROFILING AND AUTOMATED DECISION-MAKING OCCUR?
Our company strives to provide you with individually tailored offers of products and services. For this reason, we profile your personal data based on your consent. For this purpose, we use automatic information systems, web applications or calculators. Accordingly, we send you personalized messages and offers of our company's products and services.
Automatic evaluation (profiling) of personal data helps us to get to know you and your needs better, to predict future actions and to adapt our products and services accordingly.

6. HOW LONG WILL WE PROCESS YOUR PERSONAL DATA?
You have granted your consent to the company for the duration of the contractual relationship and for the next 10 years from the termination of such contractual relationship or until you revoke your consent.
If you are not, nor will you become a client of the company, your consent will be valid for 10 years from the date of granting or until you revoke it.
After the relevant time has elapsed, your personal data will be deleted, but only to the extent and for purposes for which consent is not required by law.

7. WHO ARE OUR BUSINESS PARTNERS?
By consenting, you also agreed to product offers and the transfer of personal data to our selected business partners. Our business partners also comply with the rules on personal data protection and we have concluded a personal data processing agreement with them.
The business partners are:
Slovenská pošta a.s.
Packeta s.r.o.
A. Spišiaková (accountant)

8. WHO MAY HAVE ACCESS TO YOUR PERSONAL DATA?
For data processing for marketing purposes, other entities that process personal data may also have access to your data, such as so-called intermediaries, whose task is to provide services to the company. For example, these may be external companies that manage our systems or other services ensuring the proper operation of the company and the processing of personal data for marketing purposes. We have concluded a personal data processing agreement with the aforementioned intermediaries, based on which they are also obliged to comply with strict personal data protection rules.

9. WHAT ARE YOUR RIGHTS IN THE PROCESSING OF PERSONAL DATA?

Proper processing of your personal data is important for companies in the Slovak Republic and their protection is a matter of course. When processing personal data, you may exercise the following rights:

Information on the processing of your personal data
The information mainly includes: identification and contact details of the controller, his representative and, where applicable, the responsible person, the purposes of the processing, the categories of personal data concerned, the recipient or categories of recipients of personal data, information on the transfer of personal data to third countries, the period of retention of personal data, authorized administrators, a list of your rights, the possibility of contacting the Personal Data Protection Office, the source of the processed personal data, information on whether and how automated decision-making and profiling occur.

Right to access personal data
You have the right to obtain confirmation as to whether or not personal data are being processed and, if so, access to information about the processing, the categories of personal data concerned, the recipients or categories of recipients, the period for which personal data will be stored, as well as the right to information about your rights, the right to lodge a complaint with the Personal Data Protection Authority, information about the source of personal data, information about whether automated decision-making and profiling are taking place, information and guarantees in the event of a transfer of personal data to a third country or an international organisation. You have the right to be provided with copies of the processed personal data.

Right to rectification
Are we processing your outdated or inaccurate personal data? Have you changed your address, for example? Please inform us and we will correct the personal data.

Right to erasure (right to be forgotten)
In some cases provided for by law, we are obliged to delete your personal data at your request. However, each such request is subject to individual assessment, because Tomáš Lazar – Antikvariátik.sk also has an obligation or legitimate interest in retaining personal data.

Right to restriction of processing

If you wish your personal data to be processed exclusively for the most necessary legal purposes or you wish to block your personal data.

Right to data portability

If you wish us to provide your personal data to another company, we will transfer your personal data in an appropriate format to the entity designated by you, if there are no legal or other significant obstacles preventing us from doing so.

Right to object and automated individual decision-making

If you find or believe that we are processing personal data in violation of the protection of your private and personal life or in violation of legal regulations, please contact us and ask us for an explanation or removal of the inappropriate state. You can also object directly to automated decision-making and profiling.

Right to file a complaint with the Personal Data Protection Office
You can contact the supervisory authority, the Personal Data Protection Office of the Slovak Republic, with your suggestion or complaint regarding the processing of personal data at any time, with its registered office at Hraničná 12, 820 07 Bratislava 27.

Where can you exercise your rights and are these rights subject to a fee?
You can exercise individual rights in the company, by phone at: 0918/344 558, or by sending an e-mail to: info@antikvariatik.sk or by sending a written request to the company's registered office or to the correspondence address: Antikvariátik.sk, Na Zigmund šachtu 1654/22, 969 01 Banská Štiavnica
We provide all information and statements on the rights you exercise free of charge.

How long can you expect a response from the company?
We will provide you with statements and any information on the measures taken as soon as possible, but no later than one month. If necessary and taking into account the complexity and number of requests, we may extend this period to two months. We will inform you of the extension, including the reasons.

10. HOW CAN YOU WITHDRAW YOUR CONSENT TO THE PROCESSING OF PERSONAL DATA?
Consent to the processing of personal data is based on the principle of voluntariness. This means that you can withdraw it at any time. Do you no longer want to receive offers of products and services and our business partners? We are sorry, but we fully respect your decision.

What should the withdrawal of consent contain?
Who is submitting the withdrawal. Please provide your name and surname, residential address and date of birth so that we can identify you.
To whom you are submitting the withdrawal. You can address the withdrawal to all branches, or, if you want to continue sending offers from selected branches, indicate only those that you want or do not want to allow to contact you further.
Information that you do not want us to process your personal data. If you would like to receive only selected offers, please indicate which offers are in question so that we can accommodate you.
Your handwritten signature.
How can I send an appeal?
The withdrawal of consent to the processing of personal data for marketing purposes can be sent in writing, so that we have a proper record of your appeal. Do not forget to sign the appeal.
By a written statement sent to the registered office or to the correspondence address of the company.
How do we process analytical and advertising services?
We also work with partners who provide us with analytical and advertising services. Specifically, with the Google Analytics, Ads, and Facebook ads service of Meta. They allow us to better understand how users use our website, place our advertising on the Internet and measure its performance. These companies may use cookies and similar technologies to collect data about your interaction with our services, as well as other sites.

11. WHAT COOKIES DO WE USE?
Functional and technical cookies – these cookies ensure the proper functioning of our website, for example, they ensure the function of logging into the user account on the site, saving goods in the shopping cart, in the list and detecting attempts at unauthorized login to the account, or enabling effective display of content. Without these cookies, our website would not function properly, their use is essential. We also include cookies in this category that allow us to store the contents of the cart even without you being logged in.
Analytical cookies – these cookies are used to obtain data on traffic to our website, information about searches performed on our site and also to determine how you move around our site so that we can make it as easy as possible for you to use. Since we have taken measures to prevent their misuse (anonymization on the part of our suppliers) and at the same time, measures are implemented so that you can easily control and limit the use of these cookies. For these cookies, we use Google Analytics solutions.
Marketing and advertising cookies - we use these cookies to show you advertising that may be of interest to you based on your previous preferences and to carry out similar marketing activities. We store cookies of this type only with your consent. For these cookies, we use third-party solutions Google Analytics, Google AdWords, Facebook Pixel.
There are several options for managing or limiting how we and our partners use cookies and similar technologies. The easiest way is through your browser settings. Most browsers have a basic setting that accepts cookies, their settings allow you to delete or refuse cookies. To limit cookies, you can also use solutions offered by individual partners, whether Meta or Google.
These general terms and conditions are an integral part of the purchase contract concluded between Antikvariatik.sk and its customer and are binding on both parties. Legal relationships established by the purchase contract will be governed by the provisions of the purchase contract (i.e. binding order and order confirmation, or individually agreed terms), the provisions of these general terms and conditions and the relevant legal regulations. The provisions of the purchase contract take precedence over the provisions of these general terms and conditions and the dispositive provisions of generally binding legal regulations. Any changes to these general terms and conditions shall enter into force on the date of their publication on the website www.antikvariatik.sk. Legal relationships arising from the purchase contract are always governed by the general terms and conditions in force at the time of the binding order of the goods. These general terms and conditions shall enter into force on 10.1.2025.